Five9 CX Summit 2022 On-Demand – Real CX. Real Life
The Collaborative Intelligence Paradigm Shift for the CIO (featuring and sponsored by Kyndryl)
CIOs believe in the value AI can bring to both customer experience and employee engagement, improving scale, and reducing costs. Yet there are challenges when it comes to the level of effort to implement and support it, time to value, and realizing the elusive value proposition. How will AI move from a niche tool in the CIOs toolbox to a foundational platform? This session is sponsored by Kyndryl.
Speakers include:
- Tony Sorensen, VP, Information Technology, Five9
- Scott Strickland, CIO, Wyndham Hotels
- Dennis Perpetua, CTO, Kyndryl Digital Workplace Services
- Darren O'Meara, CIO, OnProcess Technology